Our consulting combines data-driven insights with a deep understanding of the human side of healthcare. Through comprehensive organizational evaluations, we address critical KPIs (key performance indicators), such as reducing patient churn, improving treatment adherence, boosting patient satisfaction, enhancing employee retention, raising job satisfaction, and preventing practitioner burnout.
Our science-backed strategies are tailored to each organization’s unique challenges, ensuring sustainable improvements in care quality, staff well-being, and operational efficiency. With over three decades of experience in social psychology, research methods, data science, and consulting, Dr. Payne delivers empathetic, actionable solutions that empower healthcare teams to thrive while enhancing patient outcomes.
Your data are a critical window into the health of your organization. We also show you how to ethically leverage your data to generate creative, real time insights into your operations and relationship management.
